Privacy Policy
Last Updated: June 2026
1. Commitment to Privacy
Invotec, based in Mexico City (CDMX), provides world-class AI technology solutions across English, Spanish, and Portuguese markets. We recognize that privacy is paramount in the age of artificial intelligence. This policy outlines our standards for collecting, processing, and protecting your business and personal data.
2. Data Collection & AI Training
We collect information necessary to execute 'AI that runs your business while you sleep'. This includes operational datasets, user identity information, and technical metadata. Invotec prioritizes data anonymization; any data used for model improvement is stripped of personally identifiable information unless explicitly required by the service agreement.
3. Multi-Regional Compliance
As a global entity, Invotec complies with the Mexican Federal Law on Protection of Personal Data Held by Private Parties. Furthermore, for our operations in the US, EU, and Brazil, we align our processing activities with GDPR and LGPD frameworks to ensure consistent protection across all jurisdictions.
4. Security Architecture
We employ enterprise-grade encryption for all data at rest and in transit. Our infrastructure is partitioned to ensure business-specific AI models are isolated, preventing cross-tenant data leakage. Regular audits and penetration tests are conducted to maintain our zero-trust security posture.
5. Digital Tracking
Our platform uses essential and analytical cookies to optimize the performance of our AI Services Platform (AISP). You may manage your cookie preferences through the interactive banner on our home page. Please note that disabling certain cookies may impact the automation efficiency of our web tools.
6. Data Protection Officer
For any inquiries regarding your data or to exercise your ARCO rights (Access, Rectification, Cancellation, and Opposition), please contact our Data Protection Officer at privacy@invotec.ai or via our CDMX office. We aim to respond within 15 business days.